Reservation Questions

All of the answers to your reservation questions will be found here.

How can I make my reservation?
If you are booking individually with us, you are able to find the link for hotels on the tournament website, or we can provide that to you via email. If you...
Tue, 3 Jul, 2018 at 9:19 AM
Why don't I see the type of room I want?
If you are looking for a room type that we do not show on our booking website, that could mean that the hotel did not provide us with that type of room in o...
Tue, 3 Jul, 2018 at 9:20 AM
Why can't the hotel find my reservation?
If you have booked a reservation for an upcoming tournament and received a confirmation email from Pse Event Housing, but the hotel you are staying at does n...
Tue, 3 Jul, 2018 at 9:25 AM
Booking a room within 48 hours of check in.
In order to ensure prompt reservation and confirmation, Pse does not book new reservations for events through our reservation system within 48 hours of check...
Tue, 3 Jul, 2018 at 9:27 AM
Will I be charged when I make this reservation?
There may be a booking deposit that is charged at the time of booking. That is a portion of the rate charged up front to guarantee the lowest rate available...
Tue, 3 Jul, 2018 at 9:31 AM
What is a booking deposit?
The booking deposit is a portion of the total room rate that is to be paid up front at the time of booking. This is not in addition to the total rate per nig...
Tue, 3 Jul, 2018 at 9:33 AM
Can I give my reservation to another players family?
Yes, we can change the name on your reservation to the new guest who will be checking into the room instead of you. Please be aware, any booking deposit you ...
Tue, 3 Jul, 2018 at 9:38 AM
Can I switch the payment information on my reservation?
We can switch the payment information on an existing reservation.  We can also update the information with the hotel for you.  It's quick and painless!...
Tue, 3 Jul, 2018 at 9:38 AM
Why do I have to give my Card information if I am not being charged?
Hotels require credit card information in order to hold the room and ensure that the guest has read and agrees to booking rules and policies.  This is standa...
Tue, 3 Jul, 2018 at 9:41 AM
Where can I find a list of hotels for the event I'm attending?
There are a few places you can locate our list of hotels for your event.  The first place would be to check the event's website.  Each event will have ...
Tue, 3 Jul, 2018 at 9:50 AM